Effective date: September 15, 2026
Bound Cigars (“Bound,” “we,” “us,” or “our”) is a Texas business located at 1 Chisholm Trail, Suite 450, Round Rock, TX 78681. This Privacy Policy explains what personal information we collect when you visit boundcigars.com or buy from us, how we use it, who we share it with, and the choices you have. By using our site, you agree to the practices described here.
Our products are for adults only
We sell tobacco products. Our website and products are intended only for people who are 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected information from someone under 21, we will delete it.
Information we collect
Information you give us
- Contact details: name, email address, phone number.
- Order details: billing and shipping addresses, the products you buy, and your order history.
- Age verification information: to confirm you are 21 or older, we use AgeChecker.Net, a third-party age verification provider, at checkout. Depending on the check, the provider may ask for your date of birth, a government-issued ID, or a photo. The provider handles that information under its own privacy policy and tells us whether verification succeeded.
- Payment information: card and payment details are collected and processed directly by our payment processor. We do not store full card numbers on our systems.
- Account information: if you create an account, your login credentials and saved addresses.
- Communications: messages you send us and your email preferences if you join our mailing list.
Information collected automatically
- Device and usage data: IP address, browser type, device type, pages viewed, referring pages, and the date and time of your visit.
- Cookies and similar technologies: small files that keep your cart working, remember your age-gate confirmation, keep you signed in, and help us understand how the site is used. See “Cookies” below.
How we use your information
- Process, fulfill, and ship your orders, and send order and shipping updates.
- Verify that you are of legal age to buy tobacco products.
- Confirm we can legally ship to your address and comply with tobacco sales, tax, and reporting laws.
- Respond to questions and provide customer support.
- Prevent fraud, unauthorized purchases, and misuse of our site.
- Send marketing emails if you have signed up. You can unsubscribe at any time using the link in any email.
- Operate, maintain, and improve our website.
How we share your information
We share personal information only as needed to run our business:
- Payment processors, currently Premium Tobacco Processing, to process payments and prevent fraud.
- Age verification providers, currently AgeChecker.Net, to confirm you are 21 or older.
- Shipping carriers and shipping software to deliver your order.
- Website, hosting, and e-commerce platforms that power our store.
- Email service providers to send order updates and, if you sign up, our newsletter.
- Analytics providers to help us understand how the site is used.
- Professional advisors such as accountants and attorneys.
- Government authorities when required by law, including tax and tobacco regulatory agencies, or to protect our rights and the safety of others.
- A successor business if Bound is involved in a merger, acquisition, or sale of assets.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Cookies
We use cookies that are necessary for the site to work (such as your cart, checkout, and age confirmation) and cookies that help us measure site performance. Most browsers let you block or delete cookies. If you block necessary cookies, parts of the store, including checkout, may not work.
How long we keep information
We keep personal information for as long as needed to fulfill orders, provide support, and meet legal, tax, accounting, and regulatory requirements, which for tobacco sales can mean keeping order and age verification records for several years. When we no longer need it, we delete or de-identify it.
How we protect information
We use reasonable administrative, technical, and physical safeguards, including encrypted (HTTPS) connections on our site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- Marketing emails: unsubscribe using the link in any email, or email us.
- Access, correction, and deletion: you can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Some information we must keep to meet legal obligations.
- State privacy rights: depending on where you live, including Texas, you may have additional rights under state privacy laws, such as the right to confirm whether we process your data, to obtain a portable copy, and to opt out of certain processing. If we decline a request, you may appeal by replying to our decision.
To make a request, email drew@boundcigars.com. We may need to verify your identity before responding. We will not discriminate against you for exercising your rights.
Links to other sites
Our site may link to other websites and services, such as our age verification and payment providers. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date above. Material changes will be posted on this page.
Contact us
Bound Cigars
1 Chisholm Trail, Suite 450
Round Rock, TX 78681
Phone: (360) 421-1645
Email: drew@boundcigars.com